Collect from every ATM
Agents for NCR, Diebold Nixdorf, Wincor Nixdorf, Hyosung and GRG deliver journals over secure SFTP within minutes. Fleets already running SIS agents go live without an ATM visit.
SIS TransView
ATM eJournal management for the whole fleet
Collect, verify, search and act on the electronic journal of every ATM you run: every brand, every branch, every country, from one secure platform on your own servers.
- 13+ yrsSIS ATM software in continuous bank production, since 2013
- 5ATM brands supported out of the box
- ≤ 5 minfrom transaction to searchable journal
- 99.9%availability architecture, with HA and DR options
When a customer disputes a withdrawal, the answer is in the ATM’s electronic journal. Too often it is stuck on the machine, in a vendor-specific format, or in a folder nobody can search.
TransView brings every journal into one place within minutes of the transaction, keeps the original as evidence and makes the answer a search away.
Capabilities
From the ATM to the answer
Everything an operations, disputes or reconciliation team needs from the journal, in one platform.
Preserve and verify
Original files are kept unchanged and fingerprinted on arrival. Gaps between consecutive journals are detected automatically, so nothing goes missing quietly.
Parse into transactions
Vendor parsing profiles turn raw journals into structured transactions: card, account, amount, reference, response code and what was dispensed.
Search in seconds
Find any transaction by terminal, card ending, account, RRN, amount or date, and see the parsed record beside the raw journal lines it came from.
Resolve disputes
Issue digitally signed customer statements with a QR code anyone can verify, and daily lists of retracts, reversals and notes presented but not taken.
Monitor and alert
Alerts for missing, late or unparsed journals and silent ATMs, routed by email, SMS and Microsoft Teams, with an auditable timeline for every alert.
Report and feed
Scheduled reports and automated daily feeds to reconciliation, fraud and regulatory systems, in the formats those teams already use.
Administer with confidence
Users and roles by function and geography, retention policies, parsing profiles and system health, all managed in one place.
Journal viewer
Parsed and raw, side by side
Every structured field links back to the journal line it came from, so an investigator can show a customer, an auditor or a regulator exactly what the ATM recorded.
- Original file fingerprint verified before display
- Card numbers masked, identifiers in a clear monospace face
- Export the evidence as a signed statement in one click
Monitoring
Know about a missing journal before a customer does
TransView watches every ATM’s delivery and parsing, raises an alert when something is late, missing or incomplete, and keeps an auditable timeline until it is resolved.
- Missing, late and out-of-sequence journals detected automatically
- Routing by email, SMS and Microsoft Teams, per region and severity
- Pair with Custos for real-time device, cash and connectivity monitoring
Security and compliance
Built for the scrutiny banking data deserves
Security is part of the design, not a setting: from the agent on the ATM to the audit log in your SIEM.
PCI DSS v4.0.1-aligned
Card numbers are masked on ingestion. A full PAN is never stored or displayed.
Encrypted end to end
TLS in transit, SSH-secured journal delivery and encryption at rest on SQL Server.
Single sign-on and MFA
Microsoft Entra ID over SAML 2.0 or OpenID Connect, with break-glass accounts protected by TOTP.
Tamper-evident audit
Every search and export is logged, and the audit trail can stream to your SIEM.
On your infrastructure
Windows Server and Microsoft SQL Server in your data centre, with a small server footprint and no third-party cloud subscriptions.
Ready for bank groups
One platform for every country, with each subsidiary scoped to its own ATMs and licensed for the fleet it runs.
Optional modules
Add Custos real-time fleet monitoring and JournalEyetransaction video when you need them, on the same platform.
Supported ATM brands
- NCR
- Diebold Nixdorf
- Wincor Nixdorf
- Hyosung
- GRG
- Other CEN/XFS-compliant terminals
Do we need to install anything on our ATMs?
Fleets already running SIS EJ Transport agents can go live with a configuration change and no ATM visit. For new fleets, the TransView agent is a small Windows service that can be included in your vendor ATM images and runs on Windows 7, Windows 10 and later.
Which ATM brands are supported?
TransView ships parsing profiles for NCR, Diebold Nixdorf, Wincor Nixdorf, Hyosung, GRG. Other CEN/XFS-compliant terminals are added by configuring a new profile, not by changing code.
Where is our data stored?
On your own servers. TransView runs on Windows Server with Microsoft SQL Server (Standard edition is enough) in your data centre, with no third-party cloud service in the path.
Can TransView serve a group with subsidiaries in several countries?
Yes. One group platform serves every country, while each subsidiary sees only its own ATMs and data. Licensing is per ATM, so each subsidiary subscribes for the fleet it runs.
How does TransView integrate with our other systems?
Through daily feeds and APIs for reconciliation, fraud and regulatory reporting, single sign-on through Microsoft Entra ID, and audit-log streaming to your SIEM. Our engineers handle the integration work.
Who supports the platform after go-live?
We do. SIS engineers provide end-to-end operational support for the platform and the ATM agents through secure remote access, with 24/7 response for critical incidents.
See TransView on your own journals
We’ll walk your team through TransView with sample journals from your ATM brands and show how it fits your infrastructure.
- Email clientservices@sisgh.com
- Call +233 302 441 787 · +233 20 850 3192
- Your hours, not just ours Ghana runs on GMT: our day overlaps the UK and Europe almost entirely, and US East Coast mornings